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LOYALTY RESOURCES

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Seven Strategies For Promoting Your Loyalty Program 

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CASE STUDY

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SoCal Explorer Loyalty Program

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FEATURED RESOURCE

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Understanding The Value and ROI Of Customer Loyalty Programs
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 - Ongoing Strategic Support - 

Optimize, innovate, and scale your program post-launch


Investing in customer loyalty is the path to success and we're here to help you every step of the way.

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Trusted By Brands Worldwide

 

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Plan for long-term success right from the start


At Brandmovers we're committed to ensuring each of our clients and partners realize the full benefits of the products and solutions we build, and that means the work isn't over once the program is live. Our ongoing strategic service offerings are the framework that guides client programs and promotions towards sustainable growth, ROI, and goal-achievement.  

First Contact

First Engagement

Repeat Engagement

Relational Engagement

Loyalty Engagement

 

Program Support & Customer Service

Collaboration with All Client Teams & Agencies
Collaboration with All Client Teams & Agencies
Weekly or Biweekly Client Success Calls
Weekly or Biweekly Client Success Calls
Platform Enhancements
Platform Enhancements
Customer Support (Tier 2 Technical)
Customer Support (Tier 2 Technical)
Planning & Strategy Sessions
Planning & Strategy Sessions
Quarterly Review / KPI Deep Dives & Optimization
Quarterly Review / KPI Deep Dives & Optimization
Annual State of the Program Report
Annual State of the Program Report
Quality Assurance & Testing
Quality Assurance & Testing
 

Email Strategy

Create strategic loyalty program messaging that resonates with customers at each stage of the member journey   


Our strategy team helps you develop cross-channel messaging strategies for both email and SMS that foster long-term loyalty program engagement among your customer segments . 

Customer Journey Mapping

Establish defined customer segments & targets, and map out loyalty program communication strategy including member activation and reactivation journeys.

Testing & Optimizing

Design, test, and deploy both one-off and automated email campaigns and workflows. Conducts A/B testing and follows established campaign measurement methodology, manages control groups and list segmentation, etc.  

Compliance

Conducts deep dives into the performance data and campaign results to identify key insights and translates findings into simple, actionable recommendations. 

Compliance

We follow compliance requirements with all email marketing regulations including CAN-SPAM, GDPR, CCPA, etc. 

 

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Easily build and launch value-add promotions that keep members invested in your program


Brandmovers' enhanced Promotions Creator let you quickly generate and deploy template-based campaigns  that can be tied to specific products or offered to dynamic user groups.

Run multiple promotions at once while utilizing a built-in CMS to push out promotional banners and triggered communications that raise customer awareness. 

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Ready to start finding out how you can achieve long-term customer loyalty and retention growth?

Get in touch with us today to see our loyalty and engagement solutions in action.

 

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