Customer Loyalty and Retention Programs


The Brandmovers enterprise loyalty platform allows brands to strategically connect with their most valuable customers, deliver engaging experiences, and build more profitable and long-lasting customer relationships.  

Customer Loyalty
Loyalty Ecosystem-2

The Next Evolution of Customer Loyalty

At Brandmovers we empower brands to digitally transform their approach to customer loyalty by moving beyond the transaction-based loyalty program to an enterprise-wide, relationship-building loyalty ecosystem that leads to a more powerful result — true brand advocacy. 

Using our flexible and scalable Enterprise Loyalty Platform, brands can create relational loyalty programs that build emotional connections with their customers, delivers more rewarding and engaging customer experiences, and inspires customers to return to their brand with every action they take. 

 

Platform Features That Drive Greater Customer Loyalty

Our enterprise-level customer loyalty and retention platform provides you with a full stack of scalable loyalty marketing tools and services for delivering dynamic customer experiences and powering brand growth.

Loyalty Program Management

Robust backend tools let you easily manage all loyalty program initiatives in one place. Create and deploy static pages, specialized customer offers, unique redemption codes, retailer- and product-specific promotions, and more.

Configurable Points Program

Brandmovers' flexible points engine gives you full control over your loyalty program's points earning and accruals logic, so you can reward the right consumer actions and behaviors that build deeper loyalty and drive results.

Analytics & Reporting

Dynamic reporting and analytics dashboards give you more in-depth insights into loyalty program performance, customer purchase patterns, and user behavior to help you optimize your loyalty strategy.

Promotions & Gamification Module

Drive on-going customer and loyalty program engagement using built-in gamification modules such as missions, challenges, scavenger hunts, sweepstakes, contests, and instant wins. 

 

Customer Rewards & Incentives Catalog

Our customizable rewards catalog contains over 10,000+ physical and digital reward options, letting you provide more valuable and personalized customer rewards and incentives for program members. 

 
Loyalty Software Integrations

Our loyalty platform works with your brand's technology stack by securely integrating with any CRM, ERP, App, and internal system to expand your capabilities and take advantage of actionable loyalty data. 

Receipt Validation

Proprietary receipt verification technology for real time validation using UPC codes and retailer receipts to calculate program ROI. 

Communications Hub

A comprehensive program-communications blueprint helps you stay connected to customers through: member activation & renewals, program news updates, triggered emails, and more. 

Program Support

Turnkey support from program strategy and rules structure, to inventory management, fulfillment and operational services.  

Economic

The perceived value customers receive from your brand.


"I get my money's worth."

Experience

There is a clear connection between customer experience and loyalty.


"They care with consistency." 


Engagement

Customers take actions that connect them to your brand.


"I'm actively involved." 

Emotional

The personal relationship and recognition customers receive from your brand.


"They like and appreciate me." 

Grow Relational Loyalty Across Multiple Dimensions

Utilizing a relationship-focused and value-based approach when building customer loyalty helps to increase customer affinity and trust, and set your loyalty program apart from competitors. 

Relational loyalty begins with first creating Economic Value for the customer, then building other sources of Engagement and offering Experiences that nurture the customer's Emotional connection to the brand. 

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Free Resource

Discover the top benefits of using an Enterprise Loyalty Program to drive your customer loyalty strategy. 

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Bringing Strategy To Life

Leveraging best-in-class loyalty program design and fully integrated technology solutions that motivate behavior, we create measurable value for brands through increased revenue, deeper engagement, and greater brand affinity.

Combining experience with a data-driven approach, Brandmovers provides clients with turnkey, managed loyalty solutions from program design & strategy and financial modeling to technical implementation, third party martech integrations, and ongoing optimization and support.

 

Learn More About Our Program Strategy and Design Solutions →

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Ready To Transform Your Customer Loyalty? 

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